I woudl've given a glowing review, but alas, the shower hot water tap fell off, almost burning me. Surprisingly, I expected the sheets to be changed after 5 nights, but no such luck. Also, being a special guest, I thought at least a complimentary drink would be offered, but clearly, that was asking too much.

My rollercoaster experience!

The staff's hospitality was unforgettable Lionel ensured our comfort and even threw a surprise anniversary BBQ for us. The peaceful atmosphere made the 12-minute walk into town enjoyable.

The limited kitchen supplies made cooking difficult and the bathroom lacked privacy with a poorly placed window. Room furnishings could use an upgrade, especially the bed height.

The resort features a lovely swimming pool that

was a great place to unwind after a day of exploring. The air conditioning in the room was fantastic, which made for a comfortable stay. However, the door lock was a bit tricky, requiring some finesse to open. Still, a nice experience overall.

Consider packing your own kitchen utensils. the communal kitchen was quite under-equipped during my stay.

The room comfortably accommodated three people with two queen beds. A generous-themed outdoor area made for a pleasant place to relax.

The blow-up mattress kept losing air and lacked comfort for an adult. Kitchen facilities fell short of the property's overall standard and definitely need an update for a better experience.

Friendly management and delightful cats!

The resort is clean with modern rooms and a lovely pool 🏊‍♀️. The staff were friendly and helpful, providing plenty of towels, including pool towels.

Don't have any issues at all.

My stay at Birch Resort Port Douglas was truly enjoyable! The staff went above and beyond to make us feel comfortable, especially Lionel, who even organized a surprise barbecue for my anniversary. The room was spacious and clean, and the pool area provided a lovely retreat after our excursions.

the room had an issue with the plug socket, but the swimming pool was fantastic, and the air conditioning was top-notch. staff were friendly and provided plenty of towels for the pool too.

lovely hospitality and adorable cats make stay unforgettable

Lionel was incredibly accommodating, making our stay feel personalized. The shared kitchen was convenient for meals, and the saltwater pool provided a refreshing break during our visit. Amazing experience!

Spacious rooms and the pool was a hit. We loved visiting the nearby Uyoung Diving Resort and exploring local beaches. I recommend trying the outdoor sitting areas for some relaxation. Staff provided free use of the washing machine and dryer, which was super convenient.

One downside was that the kitchen stove wasn't very efficient, making cooking a bit challenging.

great amenities but needs kitchen upgrades

The resort featured a lovely swimming pool with a generous layout ideal for relaxation. The staff displayed friendly service, ensuring we had plenty of towels, including extras for pool use. We enjoyed the garden view, especially seeing the two playful cats lounging in the evening sun.

The kitchen lacked essential utensils, making meal preparation challenging.